Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSISV406A Mapping and Delivery Guide
Use specialist terminology in insurance claims
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSISV406A - Use specialist terminology in insurance claims |
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Description | This unit describes the performance outcomes, skills and knowledge required to understand, use and respond to information involving specialist terminology, such as medical or legal terminology (and processes), in insurance claims.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC). | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to job roles involving use of specialist medical and legal terminology in a range of insurance sectors and may be applied within organisations of various sizes and across a range of customer bases. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Interpret documents and instructions which contain specialist insurance terminology |
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Element: Use appropriate specialist terminology in written and oral communication related to a claim |
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Element: Apply specialist terminology to claims tasks |
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Element: Extend understanding of specialist terminology |
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